Hich of the following is an example of a behavioral question? a. why do you want to leave your current job? b. have you ever been fired from a job? c. describe an experience when you dealt with an angry customer. d. how would you describe yourself?
Hich of the following is an example of a behavioral question? a. why do you want to leave your current job? b. have you ever been fired from a job? c. describe an experience when you dealt with an angry customer. d. how would you describe yourself?
answer
technician a is right.
hope it
Answer C: Describe an experience when you dealt with an angry customer.
While the questions A and B are asking for information about current and former jobs, and question D is just asking that you describe yourself, the question C is an example of behavioral question because it asks specifically about your behavior when dealing with a customer's bad behavior (angry): How did you manage the situation? Were you calm or upset? etc.
Prohibited for an underage student to be in the presence of any other person legally or illegally, consuming or selling alcoholic beverages; i think this is a correct answer
Answer
c. Describe an experience when you dealt with an angry customer.
Explanation
A behavioral question is one that can review how a candidate in an interview behaved in his or her past place of work. These questions are important because they reveal how a person could react in similar situations at the new company. The qualities accessed by behavioral questions are; teamwork abilities, problem-solving attitude, skills in leadership, communication skills and initiative.
Option (c) is correct. Describe an experience when you dealt with an angry customer is an example of a behavioral question.
Further Explanation:
Behavior questions:
In an interview, the interviewer may ask interviewee question related to his/her behavior in any specific situation. The aim of these questions is to know the reaction of the interviewee in a given case. The response of the interviewee will showcase his/her skill set, ability, personality, and decision-making ability.
Behavior questions are asked by giving a specific situation and then the reaction of the interviewee is evaluated.
Justification for the correct and incorrect options:
a.
Why do you want to leave your current job: This is an incorrect option.
The reason for the resignation can tell the skill-set of the person.
b.
Have you ever been fired from a job: This is an incorrect option.
The answer to this question will not justify the decision-making ability of the interviewee.
c.
Describe an experience when you dealt with an angry customer: This is the correct option.
The response of this question will define the decision-making ability, skill set and personality of the decision-making.
d.
How would you describe yourself: This is an incorrect option.
This question will only define the personality of a person.
Learn more:
1.Learn more about the fault in the interview
2.Learn more about the letter and resume
3. Learn more about the electronic submission of resume
Answer details:
Grade: Senior School
Subject: Human Resource Management
Chapter: Interviewing Candidates
Keywords: Which, of the, following, is an example, of a, behavioral, question, why, do you, want to leave, your, current job, have you, ever been, fired from, a job, describe, an, experience, when, you dealt, with, an, angry, customer, how, would, you, describe, yourself.
c)Describe an experience when you dealt with an angry customer.
Explanation:
The answer is c. Describe an experience when you dealt with an angry customer
Behavioral question is asked to find out how a person act in a specific situation, that is used to gauge the candidate's future performance
( the question in option c will give the interviewer a future prediction on how the candidate will act when they faced an angry customer)
The answer is d bc it is described yourself