The director of Health Information Services has asked the supervisor over imaging to determine productivity

The director of Health Information Services has asked the supervisor over imaging to determine productivity standards for the imaging clerks. In initiating this process, the supervisor has determined that the best way to institute work standards is to?
a. determine which employee can work the fastest.
b. perform time and motion studies
c. improve employee morale
d. develop standards based on professional standards and industry benchmarks

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